Refund Policy

1. Conditions for Refunds

• We will initiate a refund under the following circumstances:
• The wrong product was sent by Wild Souls.
• The product is defective.
• The product was damaged during shipping.
• The product is tampered with.

 

2. Refund Method

Refunds will be processed back to the original mode of payment used by the customer.

 

3. No Refund Policy

No refunds will be issued for products that have been opened or tampered with.

 

4. Cancellation Policy:

1. Cancellation Conditions

Orders must be canceled within 10 minutes of placing the order.

2. Cancellation Timeframe

If canceled within 10 minutes, refunds will be processed within 1-3 business days, depending on the mode of payment.

 

5. Payment Confirmation (For Services):

1. Payment Confirmation

Customers will receive instant payment confirmations via email once the payment is made.